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Downtime

Redirection Errors

Dec 10, 2021 at 05:26pm UTC
Affected services
BL.INK Enterprise: USA
BL.INK Core Platform

Resolved
Dec 10, 2021 at 05:30pm UTC

We have reverted the incorrect configuration and all services are operating again. We will be reviewing our runbooks to ensure we avoid these situations moving forward. Our apologies for the disruption and appreciation for your understanding.

Created
Dec 10, 2021 at 05:26pm UTC

While performing an optimization change, an engineer introduced an incorrect configuration which is rendering a 502 Bad Gateway for some redirection requests. We are reverting the change now and full service should be restored momentarily. The web console and API are not impacted.