Previous incidents

An AWS outage is currently impacting our primary edge endpoint and due to the nature of the outage, failover protocols were unresponsive. Our team has manually failed services to our secondary cluster and services are now restored. We will continue to monitor the situation at AWS and report here with any additional updates.

Authentication services are now operating again. Your experience may be a bit slower than normal, but we are no longer experiencing any errors and seeing steady improvement across all authentication sessions. We will continue to monitor the situation at Auth0. If you are experiencing any ongoing issues, please contact us.

We have reverted the incorrect configuration and all services are operating again. We will be reviewing our runbooks to ensure we avoid these situations moving forward. Our apologies for the disruption and appreciation for your understanding.

Services are fully online again without issue. We will continue to monitor all services to ensure everything is operating as expected and will begin our root cause analysis of the issue.

Services have been fully restored and all systems should be operating normally. We will continue to monitor to ensure everything is working as expected. Should you have any ongoing issues, please reach out to us. Thank you for your patience and support during the outage. We are grateful for your partnership.

The BLINK authentication issues have been resolved and access should be restored without issue. The root cause was a deployment update that was released ahead of schedule. As soon as it was identified, the code was reverted and the issue was resolved. No impact beyond authentication services were caused and platform operations and redirects were not impacted.