Previous incidents

WHEN
Tuesday, November 29th, 2023 | 12:05am - 04:00am ET

WHAT
Quarterly maintenance is scheduled for Thursday, November 29th, 2023 at 11/29/2023 | 12:05am - 4:00am ET. This is for routine maintenance and proactive patching for multiple core production services across the entire BLINK platform.

IMPACT
No downtime for production services is anticipated, however it is possible that service may be partially degraded for link redirects and API services for a very brief period of time (l...

WHEN
Thursday, November 16, 2023 from 09:00pm to 1:00am CT (03:00 - 7:00 UTC)

WHAT
Quarterly maintenance is scheduled for Thursday, November 16th, 2023 at 9pm ET - 1:00am CT. This is for routine maintenance and proactive patching for multiple core production services across the entire BLINK platform.

IMPACT
No downtime for production services is anticipated, however it is possible that service may be partially degraded for link redirects and API services for a very brief period of ...

Today, October 30th, 2023 at 4:06pm Eastern, Cloudflare suffered an outage that affected BLINK authentication and log-in pages. The BLINK API and recently authenticated users were not affected.

The issue was resolved by Cloudflare. BLINK services have returned to normal.

WHEN
Friday, October 13th, 2023 11pm-11:45pm Central (04:00-04:45 UTC)

DURATION
Service disruption is expected to be less than 5 minutes in length.

WHAT
BLINK is performing a reboot of our database servers to address both standard operating system and configuration updates. These updates are critical to the security and safety of our systems to ensure maximum performance. If there are any questions or concerns regarding this update, the timing, or the impact, please rea...