Maintenance

Some BL.INK customers experienced a temporary interruption of service in the Amazon East Region. Our DevOps team initiated optimization routines that caused high CPU utilization in one of our databases. This issue caused reduced performance of our administration interface and our APIs for a subset of customers. The issue was resolved quickly by terminating the problematic maintenance queries. No data was lost and all services have been restored to their full capacity. Future maintenance will ...

WHEN:
Tuesday, May 16, 2023 from 12:00PM EDT to 4:00AM - May 16, 2023 EDT (04:00 - 08:00 UTC)

WHAT:
Routine maintenance and proactive patching for our primary production services across the entire BLINK platform.

IMPACT:
No downtime for production services is anticipated. This update will occur for both Enterprise and Self-Service customers. For questions regarding this update, please contact us at help@bl.ink.

WHEN:
Saturday, May 13th, 2023 from 7:30PM to 11:30PM - May 13th, 2023 EDT (11:30PM – May 14th 03:30 UTC)

WHAT:
Routine maintenance and proactive patching for our primary production services across the entire BLINK platform.

IMPACT:
No downtime for production services is anticipated. This update will occur for both Enterprise and Self-Service customers. For questions regarding this update, please contact us at help@bl.ink.